Cancelation

Appointment times are reserved especially for you! To allow for un-pressured pampering time for your appointment, and

to be sure we are true to our mission and commitment of being consistently on time, our policy is that we may re-schedule

clients that are more than 15-minutes late to their scheduled appointment.

Being on time for your appointment is greatly appreciated to ensure you receive your full service and other clients are not inconvenienced.  

If you are more than fifteen minutes late, you may be asked to reschedule your appointment.

Please keep in mind that no shows or last minute cancellations would leave our professionals with empty appointment times that could

have been utilized by another client. This is why we require a 24 hour advance cancellation notice, (48 hour notice for braiding/weaving services)

on all scheduled salon appointments. If appointments are cancelled within 24-48 hours prior to the scheduled appointment, service charges

will not apply and we will gladly reschedule your appointment.

Any appointment changes or cancellations without adequate notice will be charged a "$25 Late Cancellation" fee.

$25 Late Cancellation fee must be prepaid along with your next service fee before you may schedule future appointments.

Although we sympathize with illness and family emergencies, we cannot be responsible for any last minute cancellations or no shows.

Unfortunately, exceptions to this policy are not permitted. 

Again clients must give the salon adequate notice to avoid "$25 Late Cancellation" fee and receive future services. 

Anyone arriving too late to receive services will be charged the "$25 Late Cancellation" fee.