Head Turners Hair & Nail Designs stand behind our merchandise 100%.

When returning items:

1. All returned items must be in the original packaging.

2. Returned Items must be unused and in the original packaging. 

3. There is a 50% restocking fee on returned items.

4. REFUSED, RETURNED DUE TO INSUFFICIENT ADDRESS, INCORRECT ADDRESS, UNCLAIMED Orders will be charged a 50% restocking fee on the sales.  We will also deduct any postage we incur as a result of an item being returned.

5. We will not give a credit or refund for used merchandise.

6  If you have received a defective item from us, return the item and a copy of your invoice.    Please inform us which you prefer a replacement item or a refund for the defective merchandise.  All returns must be received within (7) seven days of delivery no exceptions.

7.  All Custom Lace, Indian Remy Hair, Human Hair are NON-REFUNDABLE.

8.  All custom lace units, indian remy hair, and human hair units  are shipped express mail and are not included in the ship free when you order over $75 offer.

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please call us at 314-381-8880 or

e-mail hair90@headturnershair.com.

All order shipped Monday - Friday Priorty Mail within 48 hours

US Orders  2 - 5 Days

International Orders  6 to 15 Days

Invoice will be issued for international orders over 20lbs 

Upon completion all Human hair product are shipped USPS Express Mail 1 - 2 Days

Local Pickup on pre-paid orders only.  Email your order to hair90@headturnershair.com

Orders placed before 9:00 am can be pickup the same day.  Please provide a valid email

address to receive invoice. 

Mail order form